Saturday was always the busiest day at Dr. Lily’s clinic. Telephones rang as early as 8:30 a.m. to confirm appointments. Assistants were busy cleaning and arranging equipment. It had always been a happy working day until one Saturday in January 2001, when things changed. Dr. Lily was in her office, hunting for a picture of herself with a middle aged male patient. She looked through all her files and drawers but could not find it.
Tears ran down her pale cheeks as she searched frantically through ream after ream of paper. Finding the photograph was so important to her that she had cancelled all her appointments. Her staff and patients found this very unusual and wonder what it was that happened to make Dr. Lily so upset.
Fifteen years ago, Einar Arnesen, a middle aged Norwegian man, came to Thailand to meet Dr. Lily for a dental appointment. It was his first encounter with an Asian dentist. At the time, Dr Lily had graduated from Chulalongkorn University with a Bachelor in Doctor of Dental Surgery (DDS) and had also recently received a Postgraduate certificate in Scientific Prosthodontics.
Mr. Einar learned of Dr. Lily’s expertise through a Norwegian newspaper Without any hesitation, he contacted her and discussed having a full mouth rehabilitation with fixed prosthetics include endodontics and pin and porcelain fused to metal crowns.
They met and, eventually she managed to accomplish this difficult task within 3 weeks.
They said farewell, believing that they would never meet again. They were wrong.
Over the next 10 years, Einar came back every year to have his teeth examined and treated. His idea of returning to visit Thailand was not only because of an inexpensive and convenient dental treatment, but he also found that Dr. Lily was his great companion.
He explained that in Norway dental service were not easily arranged. In Norway he would have to travel 1 to 2 hours to meet a dentist and that his next appointment would be for another 1 or 2 months. In Thailand, he can travel to Phuket, Pattaya or Chiangmai, enjoy with delicious food, relax on the beach and at the same time have his teeth treated.